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Privacy Policy

Effective Date: July 1, 2025

Family Options (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or contact us through our inquiry form.

1. Who We Are

Family Options provides adults with disabilities loving homes and ongoing support services through trained and skilled professionals. We proudly serve all of Central California.

2. Information We Collect

When you use our website, we may collect the following personal information:

  • Name
  • Phone number
  • Email address
  • Company name (if applicable)
  • Inquiry details or messages you submit

We collect this information when you fill out a contact or consultation form on our site.

We may also collect certain non-personal data automatically through cookies and analytics tools, such as:

  • Browser type and version
  • IP address
  • Device type
  • Date and time of visit
  • Pages visited

3. How We Use Your Information

We use your information to:

  • Respond to your inquiries or service requests
  • Provide information about our services
  • Schedule complimentary consultations
  • Improve our website and user experience
  • Ensure website security and integrity

We do not sell, rent, or trade your personal information.

4. Sharing Your Information

We may share your personal information only in the following circumstances:

  • With service providers who assist us in maintaining our website and communications (e.g., website hosting platforms or contact form tools)
  • When legally required, such as to comply with a court order or government request
  • To protect rights and safety, including the rights of Family Options, our staff, and clients

5. Cookies and Tracking Technologies

Our website may use cookies to collect usage information and improve your experience. Cookies are small files stored on your browser. You can manage cookie settings in your browser preferences.

We may also use basic web analytics to understand how visitors interact with our site.

6. Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal data we hold about you
  • Request correction or deletion of your personal information
  • Withdraw consent for communications

To exercise any of these rights, please contact us at the information provided below.

7. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies individually.

9. Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect information from individuals under the age of 18.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Please review it periodically for any updates.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Family Options
3245 W. Figarden Drive, Fresno, CA 93711
559-275-2323
Monday – Friday: 9 AM – 5 PM

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Family Options provides adults with disabilities loving homes and ongoing support services through trained and skilled professionals. Proudly serving all of Central California.